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FREQUENTLY ASKED QUESTIONS

Below are some FAQ's about our properties:
What size apartments are available?
What is the length of the lease?
How do we schedule a tour?
What are your prices?
What Utilities is the tenant responsible for paying?
How do I reserve an apartment?
When does the lease begin?
Are pets allowed?
What furniture is included in the apartment?
Where are you located?
How can I pay my rent?
Where do I send my rental payment?
How do I request maintenance?
What if my question is not answered above?

What size apartments are available?
We offer apartments & houses to fit every need, from studio to eleven bedrooms, for grads and undergrads, all conveniently located in Collegetown.

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What is the length of the lease?
Most of our apartments are 12 month leases, however a few locations are available for 10 month leases at a higher monthly price. Please contact our office for details.

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How do we schedule a tour?
You may contact our office by email at info@urbanithaca.com or telephone 607-330-2442. All members of the group must attend the showing.

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What are your prices?
Please contact us at 607-330-2442 by email or telephone for the most current prices.

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What Utilities is the tenant responsible for paying?
Utilities vary by property. See our Printable Unit List for details.

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How do I reserve an apartment?
You may reserve an apartment by reviewing the lease and paying a non-refundable payment.

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When do the leases begin?
Most of our leases begin in June, July or August.

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Are pets allowed?
Some pets may be allowed with the minimum payment of a refundable $1,000 deposit and a non-refundable $100 a month for the term of the lease.

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What furniture is included in the apartment?
All apartments are furnished. Each unit comes with a full size bed, dresser, desk, chair, table, dining chairs, sofa, coffee table. Some units have additional furnishing (example: extra sofa, bookshelves, television, plasma television…).

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Where are you located?
We are conveniently located in Collegetown at 307 College Ave, Ithaca NY, less than a 2 minute walk from campus.

• From Whitney Point on Rt 79 West, take a right on to Rt 366 (Mitchell St.), then left on to College Ave..

• From Cortland on Rt 13 South, to Rt 366 West, then a right on to Dryden Rd, then a left on to College Ave to the second building on the left

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How can I pay my rent?
Rental payments may be made by personal check, bank check or money order. Tenants of Collegetown Crossing may also pay by wire transfer. Please make sure you write your full name and location of the unit on the front of the check.

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Where do I send my rental payment?

If you rent from William L Lower
Send your check to:
301 Bryant Ave, Office
Ithaca, NY 14850

If you rent from: JRJ Properties, JW House, or Collegetown Crossing LLC
Send your check to:
PO Box 7058
Ithaca, NY 14851

If you rent from Linden Ave Accociates
Send your check to:
204 Glenside Rd
Ithaca, NY 14850


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How do I Request Maintenance?
If you have a maintenance request and your landlord is Collegetown Crossing, JW House, JRJ Properties or 205 College Ave, please contact 607-330-2442 or email info@urbanithaca.com: For any other landlord, please contact 607-273-9414.

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What if my question is not answered above?
Please contact us. You may also contact us by phone at 607-330-2442.

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